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Hospital Case Study: Protecting Reputation and Revenues

Click to View Hospital Case Study – Q1 2021

Learn how Care Cap Plus brought this independent hospital a cloud-based tracking, servicing, and collection model alongside compassionate, individualized patient payment options.

Here are a few of the highlights the first year showed:

  • 200% increase in patients enrolled in the first quarter 2020 vs. 2021
  • 100% increase in patients who fulfilled their payment plan obligations with Care Cap Plus vs. traditional hospital payment plan
  • 35% of surveyed patients would have been unable to make their patient responsibility payment without Care Cap Plus and would have likely been sent to collections
  • 17% reduction in receivables sent to attorney collections (Q1 2020 to Q1 2021) 88.4% of patients say they would choose this hospital again because it offers Care Cap Plus
  • 90% of patients say they would be likely to refer friends and family to this hospital because it offers Care Cap Plus