Increase Your Health System’s Operating Margin

Do well by doing good

Are Your Patient Finance Practices Hurting Your Reputation?

Medical debt is crushing patients and straining hospital budgets. Chasing payments from patients, or worse, sending them to collections, makes hospitals appear heartless and fuels PR disasters.

Care Cap Plus provides a compassionate and patient-friendly alternative that brings in revenue, reduces debt collections, and protects the patient/provider relationship. Care Cap Plus creates revenue cycle opportunity between patient statements and debt collection.

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88% of patients that were offered Care Cap Plus say they would choose that hospital again because it offers Care Cap Plus.

Better Patient Engagement Leads to Higher Patient Satisfaction

Care Cap Plus treats your patients like a valued customer, not a debtor.

“No one likes to deal with big medical bills, but I worked with Care Cap Plus to deal with a big hospital bill, they were just so kind from the beginning. They worked with me to help me set up a plan where I wasn’t begging for a better set up, then kindly walked me through the process.”

- Nor B., Care Cap Plus Patient

Patient Service Model

Maintain Patient Dignity

Patient Serice Model

Hospital Success Story

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See how one hospital improved its revenue cycle process and reputation by:

  • Engaging more patients in the self-pay process
  • Reducing the number of payment plan “drop-offs”
  • Reducing the number of patients going to attorney collections

Patients Love Care Cap Plus

It has been so helpful to spread my payments out over time without interest or affect on my credit score.

- Patrice A.

Care Cap Plus was a Godsend. Thank you for working with me and the opportunity to pay over time. I would not have been able to pay for my procedure with you! Paying over time, made it possible.

- Maria T.

Thanks for being so helpful and courteous during such a tough year!

- Gregory M.

I would be far more likely to visit my local hospital knowing that they offer Care Cap Plus. I wouldn’t have had any way to pay off my balance without a payment plan from Care Cap Plus.

- Marianne M.

The Care Cap Plus service is great!

- Josephine P.

Without Care Cap Plus, I would never have been able to pay off my hospital bills. I will go back when necessary knowing that Care Cap Plus is available.

- Shannon C.

Thank you for the flexibility when it comes to payment date. I have run into some difficult situations this year and Care Cap Plus gave me the payment options I needed.

- Justina B.

Amazing customer service, needed to call once and someone picked up the phone and helped immediately. The reps are so nice!

- Sabreen A.

Spencer was super helpful and very nice. Without Care Cap Plus I wouldn’t have been able to afford my medical bills.

- Ann G.

I applied for Care Credit but ended up not not using it, after having a difficult experience. They canceled my card the morning of my procedure. Care Cap Plus was able to step in and help with payment. I love the service and wish more providers offered this payment option.

- Meri M.

Had a horrible experience with Care Credit and I am so happy there are other options out there like Care Cap Plus.

- Rosario Y.

The Care Cap Plus program is extremely easy to manage. It is “set it and forget it.” It’s a super option.

- Kevin M.

Care Cap Plus is very convenient. I love that the payments are automated and that I get an email receipt. I never need to do anything to make a payment.

- Scott B.

Keep up the good work! Care Cap Plus is very responsive, very informative and helpful!

- Joy M.

Spencer was super helpful and very nice. Without Care Cap Plus I wouldn’t have been able to afford my medical bills.

- Erica S.

“No one likes to deal with big medical bills, but I worked with Care Cap Plus to deal with a big hospital bill, they were just so kind from the beginning. They worked with me to help me set up a plan where I wasn’t begging for a better set up, then kindly walked me through the process.”

- Nor B., Care Cap Plus Patient

No one likes to deal with big medical bills, but I worked with Care Cap Plus to deal with a big hospital bill and they were just so kind from the beginning. They worked with me and helped me set up a plan where I wasn’t begging for a better set up and then kindly walked me through the whole process

- Nor B. Care Cap Plus Customer

Very quick and easy. Great to work with professionals and friendly!

- Lisette P. Care Cap Plus Customer

Working with Melissa Anderson was an absolute pleasure & joy!!! She is extremely professional, and one of the nicest people you would ever want to talk to!!

- KD S. Care Cap Plus Customer

Sin la ayuda de Melisa imposible, muchísimas gracias.

- Rafael M. Care Cap Plus Customer

It was a pleasure working with Melissa she was very helpful and very informative I appreciate people like her that do their job well Thank you again.

- Yomarlyn R. Care Cap Plus Customer

Spencer was super helpful and made it very easy to set up a payment plan.

- Matt E. Care Cap Plus Customer

Spencer is such a pleasure to work with. He explains everything thoroughly and is very patient.

- Lisa VDW Care Cap Plus Customer

Reimagine the patient financial experience

Expand your revenue cycle to include Care Cap Plus