Richard A. Radoccia, Director Revenue Cycle, Virginia Eye Institute.

Like many organizations today, we faced the challenge of hiring qualified staff to address a significant backlog of patient account balances resulting from an EMR conversion. Care Cap was able to meet this need with their technology-driven program and rapid onboarding, reaching far more patients than we could have done on our own. With their service, we were able to dramatically reduce our patient AR across all timeframes.